Jet2.com takes Britons on holiday, and by the punctuality statistics of the UK Civil Aviation Authority (CAA) it rarely disrupted those trips in 2025: 0.8% of its 121,735 scheduled flights were 3+ hours late or cancelled, half as often as the average across the country's 25 airports (1.6%). Delays make up most of that share; Jet2 cancels only a handful of flights per thousand. The figures describe how often this happened over the year, outbound and inbound legs combined; only the airline and the airport know your flight's status today.
Jet2 airports: where disruptions are more common
There is a difference between the bases, but a small one:
- Manchester, Jet2's largest airport: 22,951 flights, 0.9%, 34 cancellations;
- Leeds Bradford: 14,249 flights, 1.1% and 60 cancellations, the most of any Jet2 base;
- Bristol: 7,519 flights, 0.4%, just 3 cancellations;
- Belfast International: 4,213 flights, 0.8%, 2 cancellations.
Even the worst of these airports, Leeds Bradford, stays below the national average. The share is pushed up both by flights to the islands and by airports where weather restrictions on arrivals or air traffic control measures are frequent; in those cases the airline is not at fault. The remaining bases are covered on the pages for Birmingham, East Midlands, Edinburgh, Glasgow and Bournemouth.
When your holiday starts with a delay
An example. A family flies Jet2 from Leeds Bradford to Tenerife, and the route falls into the 1,500–3,500 km band. The aircraft was waiting for a replacement part, and they landed in Spain four hours behind schedule. The fault lies with the airline, so under UK261 each passenger is due £350. Had the cause been a storm over the Canaries or a strike by French air traffic controllers, there would have been no money: bad weather, air traffic management, strikes by outside organisations and security threats all count as extraordinary circumstances under the law. On short routes, up to 1,500 km, the amount is £220; on the longest routes £260 for a delay of 3 to 4 hours and £520 beyond that (delays as the CAA explains them). A cancellation entitles you to money only if you were told about it less than 14 days in advance (cancellations as the CAA explains them).
Read our 0.8% as a ceiling: the statistics measure lateness at the UK terminal, while the law measures arrival time at your destination. An inbound flight from Spain or Greece falls under EU261 (€250 / €400 / €600) or UK261 depending on where the carrier is registered; the note on the page explains which applies. You send your claim letter to Jet2 first. A refusal, or silence, opens the way to independent alternative dispute resolution (ADR), and where that is unavailable, to the CAA itself.