TUI at London Gatwick: how often flights are 3+ hours late or cancelled

Of 3,639 scheduled TUI flights to and from London Gatwick in 2025, 1.0% (95% range 0.7%–1.4%) were cancelled (8) or at least 3 hours late (about 28). Other airlines at London Gatwick: 1.4%; the 95% ranges overlap, so the difference may be chance. TUI at all UK airports: 1.2%. Compensation under UK261 is due only when the airline is at fault, so this is an upper estimate. Source: UK CAA.

Data: CAA punctuality statistics, calendar year 2025 (published 25 February 2026) · calculated 3 November 2026 · Methodology and sources

1.0%3+ hours late or cancelled

3,639scheduled flights 2025

66%on time or within 15 minutes

Compared with other airlines at London Gatwick

Flights in 2025	Scheduled	3h+ late or cancelled	95% range
TUI at London Gatwick	3,639	1.0%	0.7%–1.4%
All other airlines at London Gatwick	246,897	1.4%	1.36%–1.45%
TUI at all UK airports	16,591	1.2%	1.00%–1.33%

The 95% ranges overlap, so TUI is not clearly better or worse than the other airlines at London Gatwick. Shares depend on where an airline flies: routes to islands and to airports with frequent weather or air traffic control restrictions raise them without the airline being at fault.

Largest airlines at London Gatwick

Airline	Scheduled flights	3h+ late or cancelled	95% range	Cancelled
easyJet	122,767	1.2%	1.18%–1.30%	918
British Airways	33,937	1.6%	1.51%–1.78%	267
Vueling	17,878	1.1%	0.95%–1.26%	141
Wizz Air	14,519	1.1%	0.95%–1.29%	40
Norwegian	10,640	0.8%	0.67%–1.02%	75
Ryanair	7,985	0.4%	0.28%–0.56%	11
Aurigny	4,310	2.8%	2.4%–3.3%	75
Turkish Airlines	2,561	0.4%	0.2%–0.7%	6

TUI flights at London Gatwick in 2025

Scheduled flights (both directions)	3,639
Cancelled	8
Operated but 3 hours or more late	about 28
On time or within 15 minutes	66% of operated flights
Average delay of operated flights	20 minutes

Departures and arrivals

Direction	Scheduled flights	3h+ late or cancelled	95% range
Departures from London Gatwick	1,813	0.8%	0.5%–1.3%
Arrivals at London Gatwick	1,826	1.2%	0.8%–1.8%

By destination

Destination	3h+ late or cancelled	95% range	Flights	UK261
Boa Vista	0.6%	0.2%–1.8%	479	£520
Cancún	1.3%	0.6%–2.7%	474	£520
Sharm El Sheikh	0.0%	0.0%–0.8%	469	£520
Antalya	1.5%	0.7%–3.1%	410	£350
Dalaman	2.0%	1.0%–3.9%	395	£350
Hurghada	0.5%	0.1%–1.9%	384	£520
Sal (Cape Verde)	1.0%	0.3%–2.9%	297	£520
Agadir	1.9%	0.7%–4.8%	211	£350
Marrakesh	0.0%	0.0%–1.8%	208	£350
Dubrovnik	0.0%	0.0%–3.3%	113	£350

Destinations with at least 100 scheduled TUI flights in 2025; 27 smaller destinations are included in the totals only. Linked routes have their own page with all airlines.

Caveats

This is an upper estimate of flights where compensation may be due. Weather, air traffic control, strikes by third parties and security problems are “extraordinary circumstances” and give no right to compensation; cancellations announced 14 days or more ahead do not either.
The CAA measures delay at the UK airport (departure or arrival). The legal test is the delay on arrival at the final destination.
Flights in both directions are combined. For flights from an EU airport, EU261 applies when the airline is an EU airline (€250 / €400 / €600), UK261 when it is a UK airline.